phamax is thrilled to announce that Ariya is now accessible on one of the world’s most popular messaging platforms—WhatsApp. This new integration empowers pharma professionals to leverage Ariya for delivering medical and scientific information to external stakeholders via WhatsApp. Ariya for WhatsApp enhances user interactions with intuitive, logical flows, providing instant responses to common queries. phamax ensures all approvals and regulatory compliance are managed, offering a hassle-free experience.
Our interactive engagement feature guides users through predefined conversation paths, maintaining structured dialogues and preventing off-topic questions. Ariya also supports media sharing, allowing the distribution of educational resources in various formats to enhance user knowledge.
Key Features
- Refer to citations: Instantly access the data source for reference
- Research information: Access a curated collection of topics tailored to their interests or fetch information from publications like PubMed/ClinicalTrials.gov
- Personalized insights: Access to Ariya Knowledge Wizard portal for detailed research
- Proactive information: Customize to receive the latest published articles in your interest area
- Supports over 70 languages
- Geo-targeted information: Allows geotargeted information sharing
Robust consent management guarantees that user data is handled with the utmost care and in full compliance with GDPR.
In addition to WhatsApp, Ariya is available on other preferred channels like Microsoft Teams, Google, and Slack, and can be seamlessly integrated into existing websites such as Patient or Medical Information Sites, and SharePoint. Ariya can also be deployed as an independent application, offering unmatched flexibility and compatibility with industry-preferred infrastructure.
With end-to-end encryption, Ariya ensures that user data remains secure from unauthorized access. Moreover, Ariya optimizes the use of live agents at user call centers by providing automated call routing and self-service options.
Experience the future of user interaction with Ariya on WhatsApp today. For more information, schedule a demo or contact the Ariya team at marketing@phamax.ch
